Whatsapp has appointed Komal Lahiri as the Grievance Officer for India Operation under the pressure from Indian Government.
They have also provided the details guidelines regarding procedure to contact the Grievance officer in case of any issue.
Any Individual can contact the Grievance Officer with any complaints or concerns related to any type of communication including Fake News :
- WhatsApp's Terms of Service
- Questions about individual's account
How To Contact ?
- Open Whatsapp application in iPhone or Android
- Go to WhatsApp Settings > Help > Contact Us.
- Raise your concern
How To Contact Grievance Officer ?
- To contact the Grievance Officer, please send an email with your complaint or concern and sign with an electronic signature.
- If you're contacting Whatsapp about a specific account, include your phone number in full international format (+91 10 digit phone number).
- You may also contact Whatsapp via post at the following address:
Komal Lahiri
WhatsApp Inc.
Attention: Grievance Officer
1601 Willow Road
Menlo Park,
California 94025
United States of America
Note : This is the process to contact the Whatsapp under individual capacity, in case of law enforcement official, they have separate guidelines.